Biology

How to Get Help 

Submit a help ticket - Request help with a computer problem, order a computer, or ask a computer-related question. You can also send an e-mail to help@biology.duke.edu. The ticket submission form will not work outside of Duke's network. You will need the Duke VPN client on your machine.

Search the FAQ's - Search the Frequently Asked Questions database for "how-to" articles and computing policies. The FAQ site will not work outside of Duke's network. You will need the Duke VPN client on your machine.

Audiovisual (A/V) Support is provided by Arts & Sciences and NOT by Biology IT Staff.  You can request equipment or assistance at: http://www.aas.duke.edu/cgi-bin/av/user.

Request a Computing Account

To obtain an account for DNA Sequencing, please visit:  http://www.genomics.duke.edu/cores/sequencing/.

To obtain an account for the Confocal microscopes, please visit: http://microscopy.duke.edu/.

IT Staff

Kevin Campbell, Manager

David Friend, Windows Support

Ryan Hardy, Unix Administrator

Sasha Huntley, Mac Support

Andrew Turnier, Help Desk